Frequently Asked Questions
Everything you need to know about your Venezia FC order
Do you offer international shipping?
Yes, we ship our official kits and merchandise worldwide via premium couriers. Shipping costs and delivery times are calculated at checkout based on your location.
How can I track my order?
Once your order has been dispatched from our warehouse in Venice, you will receive an email containing a tracking link to monitor your shipment's progress.
Can I return a customized jersey?
Items that have been personalized with specific names, numbers, or sleeve patches cannot be returned or exchanged unless the product is defective.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I ensure I choose the correct size?
Our jerseys feature a modern, athletic fit. We recommend consulting the detailed Size Guide available on each product page to find your perfect measurements.
Are the items sold on the site authentic?
Every item sold on our official webstore is 100% authentic Venezia FC merchandise, designed in collaboration with our technical partners.